Privacy policy
We respect the privacy of our users. This notice explains how we collect, use, disclose, and safeguard your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
What information do we collect?
We collect and process your personal information for the main purpose of contacting you in order to understand your requirements, and deliver our services accordingly. For this purpose we may collect details such as your name and organisation.
We may process your personal information when you yourself give it to us, for example through our contact form. When possible, we will inform you which information you are required to provide, and which information is optional.
Information about how your website usage may be collected using “cookies” (see more information in our Cookie Policy below). Our website performs statistical analysis of user behaviour through analytics or analysis tools.
How do we use your information?
We will only use your personal information for the purposes for which it was collected and agreed to by you. Where necessary, your information may be retained for research or legal purposes. We may use information collected about you via the site to:
Send newsletters, marketing, and promotional communications. You can opt out of these communications at any time.
Deliver targeted advertising based on your interests or location.
Request feedback about our website and services.
Compile anonymous statistical data for analysis internally or with third-parties.
Monitor and analyse usage and trends to improve your user experience
Notify you of updates to the website
Resolve disputes and troubleshoot problems
Respond to product and customer service requests
Assist law enforcement and respond to subpoenas
How do we share your information?
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If consent is given: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Performance of contract: We may process your personal information to complete the terms set out in a contract we have entered with you.
By law: If disclosing your information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
To protect rights: We may disclose your information if we believe it is necessary to protect our rights
Third-party service providers: Certain third-party vendors, service providers, and contractors perform services on our behalf. We may disclose your personal information to our service providers when it is necessary for the delivery of our products or services. We do not share your information with third parties for their promotional purposes.
Business transfers: We may share your information should another company be interested in a merger or sale of company assets, financing, or acquiring all or a portion of Fixate.
Cookie Policy
What are cookies?
A cookie is a small text file that a website saves on your device when you visit a website. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences), so you don’t have to re-enter them whenever you visit the site or browse from one page to another.
Our website uses cookies to distinguish you from other users to help us to improve your experience when you browse our website.
How we use cookies
Below is a list of the various ways we use cookies on this website.
Forms: When you submit data through a form on our website, cookies may be set to remember your user details for future correspondence.
Email lists and newsletters: We may use Mailchimp to manage our email lists and newsletter. Cookies show us if you have already registered to the email list or newsletter.
Analytics and performance: We use Google Analytics, Mailchimp Analytics, Squarespace Analytics, and Squarespace Performance cookies. These tools help us to understand how you use our website so that we may make necessary improvements.
Advertising: We may use Google Adwords to store information about your preferences. This helps us to provide you with offers based on your individual interests.
Pixel tags and web beacons: We use Facebook pixel tags to help us improve our web pages and promotions. Pixel tags and web beacons are tiny graphic images and small blocks of code placed on website pages, ads, or in our emails. This allows us to determine whether you performed a specific action.
Functional and required cookies: Our site is powered by Squarespace. Squarespace uses some necessary cookies to allow our visitors to navigate, and use some website features.
Third party links: You may find links to third party websites on our website. These websites should have their own privacy policies. We do not accept any responsibility or liability for their conduct.
How to control cookies
By using our website you consent to the use of cookies in accordance with our Cookie Policy. You may have noticed a pop up about this on your first visit to our website. Although the notification may not appear on subsequent visits, you may still withdraw your consent at any time. If you wish to restrict, block, or delete cookies, you can do this through your browser settings.
Alternatively, you can visit allaboutcookies.org for information on how to block cookies from a variety of browsers. You will also find details on how to delete cookies from your computer. Please note that if you delete or block cookies, our website may not function correctly, and you may not be able to access certain content.
Contact us
If you have questions or comments, please contact us at go@journeysbyemerge.com